MOTOTRBO DMRAlert Integrated Personnel Tracking Solution Elevates Performance at Meadowhall Shopping Centre.

Yorkshire's iconic Meadowhall Shopping Centre situated on the outskirts of Sheffield has established itself as the region's definitive retail experience, attracting millions of visitors each year. Stretching across 1.5 million square feet of floor space the Centre houses 280 stores featuring designer brands such as Firetrap, Lipsy and Hotel Chocolat. Shoppers can dine at 50 different eateries or be entertained by the 11-screen cinema complex.

With their strong focus on safety and high standards of customer service, Meadowhall required an integrated personnel tracking solution that would enable the company to locate staff throughout the centre quickly and accurately whilst also meeting their needs for reliable one-to-one and group communication.

Motorola Distribution Partner DCRS worked with Application Partner Alsatel to develop DMRAlert® IN-TRACK, a customised tracking solution running on the MOTOTRBO digital radio platform to meet Meadowhall’s specified requirements.

Single Solution Sought To Advance Efficient Use of Resources

Meadowhall had previously used a personnel monitoring framework, based around the supervision of people by people. This combined with an analogue two-way radio system had several coverage black spots making it difficult to communicate at times.

An integrated communications solution was needed to allow them to track all staff movements throughout the site. This would help to improve staff safety, allocate resources more effectively and aid the assessment and rewarding of good performance.